run/buildby Rajguru
For small and mid businesses

Your software,
working for you.

Run what you haveBuild what's missing
[email protected]
run/build

Software gets bought.Then it gets half-used.

Paid forFull
UsedHalf

What you pay for, and what actually gets used.

Leads

Land on the website, then slip back into Excel and WhatsApp.

Manual

New staff

Nobody trains them. They learn the old way from whoever is free.

Not done

Tools working together

Website, CRM and WhatsApp stay separate. The gaps stay open.

Disconnected

Two waysI help.

Paid forFull
UsedFull

Same spend. Now fully used.

Running
01 · Run

Run what you have

Your CRM, set up rightWebsite forms that reach salesDashboards leadership can trustVendor handled for you

CRM, customer data and dashboards: set up right, used by the team, data kept clean.

Starts with a software health check
New tool
02 · Build

Build what's missing

Site leads in the CRM, same dayWhatsApp follow-ups, no chasingReports that build themselvesRepeat work off your team's plate

Agentic workflows built around how your team already works, then run for you every month.

Starts with build and implement

Every tool needs a driver.Most teams don't have one.

New capabilities
Driver
Your use cases
Enterprise accounts

The vendor sends a driver

Knows every new capability

Maps it to your problems

Renews every year
Small & mid business

No one drives it

New capabilities go unnoticed

Problems stay manual

Drops the tool
run/build

Your own driver, plus agents

Turns new capabilities into use cases

Agents do the repetitive work

Running

Both sidesof software.

Every month
Research
Implement
Go live
Maintain
Improve

9years

As that driver, on the vendor side, making sure leadership got real value from what they paid for. Small and mid businesses never get that person. That is the gap I now fill.

Recently: helped a real estate firm where 68% of website leads never reached the CRM. A broken quote form was fixed, and website leads now land in the CRM on their own.

Led CXO meetingsTool adoption strategyDrove tool utilisation
Research
Implement
Go live
Maintain
Improve
  1. Research: On the floor first: real work, real numbers.
  2. Implement: Small layers, built with agentic workflows.
  3. Go live: Side by side, team trained, signed off.
  4. Maintain: Fixes, backups, vendor, new-staff training.
  5. Improve: Monthly review, new use cases shipped.

One project,then a monthly rhythm.

Every month
ProjectOne-time
Sign-off
M1M2M3M4···
Monthly
Research → Implement

Start

Fixed scopeFixed price

Software health check, or build and implement.

Go live

Sign-off

In writingTeam trained

A written handover you approve.

Maintain → Improve

Run, every month

RunningUsedImproving

Keep it running, keep it used, make it better.

Fourpromises.

Monthly review
RunningUsedNew use casesLeadership review

Keep it running

Fixes, backups, the vendor. Hosting for built tools.

Included

Keep people using it

New-staff training and a monthly usage check.

Included

Drive new use cases

Track what your tools can now do. Enhancements shaped by your business needs.

Per use case

Show leadership

One monthly review: what's used, what's fixed, what's next.

Monthly

Start withone project.